Orders
How quickly are orders processed?
Orders are generally processed within 24 hours of placement.
What happens if the item I wants is out of stock?
If an item in your order is out-of-stock, we can offer to replace it with another item of the same price from our store. Additionally, as compensation for the inconvenience, we may provide an additional percentage off your next purchase. We will proc
What is the process for exchanging and returning items?
To exchange an item, kindly submit a return request through our provided link. We will then send you a return label for your item. Once we receive your returned item, we will process the exchange. If you decide to return the item for a refund instead
What should I do if my order shows delivered, but I haven't received it?
If your order is marked as delivered but you haven’t received it, please re-check your mailbox and surrounding areas. If the package is still not found, contact our customer support for further assistance. We are here to help resolve the issue and en
What do I do if I need to return an item and request a refund?
If you would like to return an item and request a refund, please initiate the process by submitting a return request through our return request link on the website. After your return is approved, we will email you a return label. Once we receive the